Privacy Policy

Effective Date: [April 30, 2025]

Rays In Light is committed to protecting the privacy and personal information of all website visitors and clients. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it. Because our work as a death doula may involve sensitive conversations and emotional details, we approach your privacy with the utmost respect and care.

1. Information We Collect
We may collect personal and sensitive information when you:

Contact us through our website form or by email
Schedule a consultation or service
Subscribe to our newsletter or updates
Participate in support offerings (e.g., legacy planning, end-of-life guidance)
Access our website, which uses cookies or analytics tools
This may include:

Your name and contact details (email address, phone number)
Health-related or emotional details you choose to share (e.g., regarding yourself or a loved one)
Appointment history or communication records
IP address and usage data from your device (via cookies or analytics)
Note: We do not collect protected health information (PHI) in the way that medical providers do. However, we still treat any shared personal content as private and confidential.

2. How We Use Your Information
We use the information you provide to:

Respond to your inquiries or schedule services
Provide emotional, educational, and practical support around end-of-life matters
Send relevant updates or resources (only if you opt in)
Improve our website experience using anonymous data and usage trends
We do not sell or share your personal information with third parties for marketing purposes.

3. Consent and Confidentiality
By contacting Rays In Light or submitting your information through our website, you consent to us receiving and using that information to provide you with support services.

We hold all shared personal stories, end-of-life details, and emotional communications in confidence. We do not share this information unless required by law or if there is a concern of harm to yourself or others.

4. Cookies and Analytics
Our website uses basic cookies and services like Google Analytics to help us understand general traffic patterns. These tools may collect non-personally identifiable information such as:

Browser type and device
Pages visited and time spent on site
Location (by general IP address)
You can disable cookies through your browser settings.

5. Security Measures
We take reasonable measures to protect any personal data collected through this website. However, digital communications such as email or online forms are not fully secure. Please avoid submitting highly sensitive medical or legal information online. For deeper or confidential conversations, we encourage speaking in person or via phone.

6. Your Choices and Rights
You have the right to:

Request access to or deletion of your information
Ask questions about how your information is used
Withdraw your consent to receive communications
To do so, please email us at: [Insert Email Address]

7. Third-Party Services
Our website may include links to third-party websites (such as grief resources, support networks, or scheduling tools). We are not responsible for the privacy practices or content on these external websites.

If we use scheduling tools, video platforms, or encrypted communication services, we aim to select platforms with strong privacy standards.

8. Services for Adults
Our services are intended for adults. We do not knowingly collect or store information from individuals under the age of 13.

9. Updates to This Policy
We may update this Privacy Policy occasionally. The most current version will always be posted here with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:

Rays In Light
Email: [raye@raysinlight.com]
Website: www.raysinlight.com

Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.